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Your Questions, Answered

The RMS Rewards Club lets you earn and redeem rewards every time you shop with us.

We have made it easier than ever before to redeem your points while you shop. Now, you will be able to redeem exact discount amounts during the checkout process, giving you full control of how you spend your rewards. Plus, you will see a bar at the bottom of our website where you will be able to login to your account and redeem rewards while you shop.

At this time, Free Standard Shipping for Rose Gold customers and Free Express Shipping for Platinum customers is only available for customers placing orders within the USA. 

All verified buyer reviews will receive an exclusive one-time use discount code after reviewing a product they have purchased. At this time, we are not able to honor any product review left that is not deemed verified. Discount code will only be issued once per customer product review left on purchased product.

Each birthday reward must be redeemed on different orders with at least one full-size product in cart. Cannot be combined on the same order. Please note, your birthday reward expires after one calendar year and free product is subject to availability.

You can reach out to us at with your questions and our team will gladly help answer any of your questions.

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