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FAQ

To track order status, delivery estimates, and shipping notifications, click here or visit rmsbeauty.com/pages/order-tracking. Need more assistance? Email us at customersupport@rmsbeauty.com and we’d be happy to help check the status of your order. 

Yes! The best part about the RMS on Repeat program is there is no commitment. You can change, cancel or pause your subscription and delivery frequency, at any time. You can manage your subscription by logging in to your account and navigating to ‘my subscription’ section. There you will be able to change shipment frequency, skip a delivery, and pause or cancel subscription.

Never run out of your go-to staples with RMS on Repeat. Our subscription program offers the convenience of having your favorite items delivered to your door on a regular basis. Plus, you get 20% off plus free shipping, every single re-order.

We offer hassle-free, automated returns and exchanges. To start a return, please click here.

We accept all major debit and credit cards for subscription payments. At this time, we are unable to accept alternative payment methods like Shop Pay or Afterpay. 

RMS on Repeat orders are only shipped to the default billing + shipping addresses. Edit this info any time by logging into 'My Account'.

Unfortunately, you cannot combine discounts or promotional codes with your subscription order. That’s because your RMS on Repeat order will automatically save you 20% off plus free standard shipping, every single time.

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