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Your Questions, Answered

The RMS Rewards Club lets you earn and redeem rewards every time you shop with us.

Starting January 1, 2024, our Rewards Club is getting a major refresh, giving you the ease, simplicity, and perks you have been asking for, all while you shop. The new program will have two tiers, major perks and totally simplified.

Tier 1: Rose Gold
The perks:

  • Enjoy 5% rewards every purchase 
  • Exclusive birthday gift
  • Get $5 off coupon when you leave a product review 

Tier 2: Platinum
The perks:

  • Enjoy 10% rewards every purchase
  • Exclusive birthday gift 
  • Free Express Shipping 
  • Early VIP Access to promotions and product launches
  • Cash-back coupons galore

We are simplifying the program by introducing two tiers with major perks. All existing customers in Swift I and Swift II tiers will enter into Rose Gold tier and customers with Swift III will enter into Platinum tier. While you shop, you can now redeem exact dollar discounts giving you full control of how you redeem your rewards during the checkout process.

No, when you switch to the new program, your points will not expire. All existing customers in Swift I and Swift II tiers will enter into Rose Gold tier and customers with Swift III will enter into Platinum tier. Please note, tiers and points expire within one calendar year of inactivity. To retain Platinum status, you must spend $300 every calendar year. 

We have made it easier than ever before to redeem your points while you shop. Now, you will be able to redeem exact discount amounts during the checkout process, giving you full control of how you spend your rewards. Plus, you will see a bar at the bottom of our website where you will be able to login to your account and redeem rewards while you shop.

At this time, Free Standard Shipping for Rose Gold customers and Free Express Shipping for Platinum customers is only available for customers placing orders within the USA. 

All verified buyer reviews will receive an exclusive one-time use discount code after reviewing a product they have purchased. At this time, we are not able to honor any product review left that is not deemed verified. Discount code will only be issued once per customer product review left on purchased product.

You can reach out to us at customerservice@rmsbeauty.com with your questions and our team will gladly help answer any of your questions.

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