Skip to main content

Klarna FAQ

Yes, you’ll need: 

  • A US-issued debit or credit card 
  • To be 18+ years old 
  • A US billing address 
  • An SMS-capable phone number

If your basket is eligible for four interest-free payments with Klarna on, the option will be presented at checkout. After confirming your phone number, you’ll be sent an SMS message to confirm your identity. You’ll then set up your payment method with Klarna and accept the terms of your payment plan.

Klarna currently accepts all major debit and credit cards (i.e., Mastercard, Visa, American Express, Discover). Please note, prepaid cards are not accepted.

You can use Klarna on Klarna is currently unavailable for online shoppers residing in New Mexico and Hawaii. Klarna is not available in US Territories (excluding Puerto Rico) or for customers with APO/FPO/DPO addresses.

Klarna will automatically attempt to collect payment for your purchase from the card that you entered at checkout. You can find out when your payments will be collected in the email that you received at the time of purchase or by logging in to your Klarna account. If you need extra time to make a payment, simply log into the Klarna app, go to the “Purchases” page, and select “Payment Options,” then “Extend due date.” If the automatic payment fails, Klarna will try again after seven days. If this payment also fails, Klarna will make another attempt after a further seven days (14 days after the date of the first attempt). Your credit score will not be impacted by using Klarna’s Pay in Four product even if you have failed to pay on time.

A late fee of up to $7 may be charged if an automatic payment cannot be collected. Please see terms for full details.

*Klarna: Monthly financing through Klarna is issued by WebBank, member FDIC. Other CA resident loans made or arranged pursuant to a California Financing Law license.

Afterpay FAQ

Afterpay is a service that allows you to split your purchase into four interest-free payments, payable every two weeks.

Add items to your online basket and select Afterpay as your payment method at checkout. First-time customers will need to create an Afterpay account (with instant approval decision) and returning customers can simply log in to make their purchase. Please note that all items in your basket must be eligible for Afterpay. A minimum purchase amount may apply, and you must meet additional eligibility requirements to qualify.

You’ll make your first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay-eligible products, you will need to make two separate purchases.

If you would like to know more about Afterpay, visit the Afterpay website ( for a comprehensive list of FAQs, Terms, and Installment Agreement, as well as Afterpay’s privacy policy, which can be found at

If you have any questions about your Afterpay account, please contact Afterpay directly via this web form, found here.

**Afterpay: Late fees may apply. Eligibility criteria apply. See for more details. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license. ©2024 Afterpay US.

United States
Thanks for contacting us! We'll get back to you as soon as possible. Thanks for subscribing Thanks! We will notify you when it becomes available! The max number of items have already been added There is only one item left to add to the cart There are only [num_items] items left to add to the cart

Change Shipping Country