The oil-water formula ensures easy removal, without any tugging or breakage. We recommend using our Coconut Clean Cleansing Balm which can be used as a makeup remover and cleanser to easily remove mascara. Scoop out the balm with the included spatula and warm between palms. Using fingertips, apply to dry skin and lashes with eyes closed and gently massage until the balm has transformed into an oil. Wet hands and continue massaging in circular motions until the oil emulsifies into a milky lather. Rinse with warm water or wipe off with a damp washcloth. (Avoid direct contact with eyes; if contact occurs, rinse thoroughly with water.)