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Returns Center

1

enter email address & order ID to look up your order

2

review return policy and submit return request

3

rms beauty team reviews and confirms request

4

send off return when you can

FREQUENTLY ASKED QUESTIONS

  • 60 days
    We accept returns for gently used or unused products within 60 days of purchase.

    products that cannot be returned
    Sale products/Gift sets/Essential sets Gift cards RMS Beauty Within

    Shipping costs
    RMS Beauty is not responsible for return costs.

    how can I contact the returns team
    Email orders@rmsbeauty.com

  • how do I cancel my order
    You can cancel your order before it has shipped. Email orders@rmsbeauty.com.

    exchange
    Unused/gently used products can be exchanged for products of equal value or less. If less, a refund will be issued for the remaining balance

    What is an RMA/Return Number
    Once a return has been approved by the RMS Beauty returns team. you will receive an RMA number. This is an unique code that helps us to identify your return once we receive it. Please include this number with your return

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